Tina joins the St. Germain team with 27 years of experience as a customer service professional, including 18 years specializing in trust services. She brings extensive expertise in handling IRA, trust, investment, and estate accounts, making her well-suited for managing complex client needs and operational functions. Tina’s comprehensive background in client services and operations positions her to effectively handle new account openings, transfers, and other critical operational tasks that ensure seamless client experiences. Her deep understanding of trust services and fiduciary responsibilities allows her to provide knowledgeable support to both clients and advisors navigating intricate financial arrangements. As a graduate of Berkshire Community College and licensed Notary Public, Tina combines formal education with practical expertise developed over nearly three decades in financial services. A lifelong Berkshire County resident, she lives in Pittsfield with her husband Dean, where they have raised their three sons.